top of page

Terms and Conditions

As a user of the Site (hereinafter the "Site") you must carefully read these general terms and conditions that describe and regulate the use of the services offered (hereinafter the "Terms") by MARKETING OLFATIVO AROMAS (hereinafter "Marketing OlfaTIVO Aromas") within the Site of which it is the owner and responsible.

The access, of you, and / or use of the Site attributes, to you, the condition of User, reason why from said access and / or use: (i) it admits its agreement with the present Terms, as well as with the Policy Refund and Privacy Notice (hereinafter the "Complementary Policies") and (ii) recognizes its mandatory and binding nature.

Any person who does not accept these Terms and the Complementary Policies, prior to registering as a User, must refrain from using the Site as well as acquiring the products and / or services that Marketing Olfactory Aromas offers.

Please read these terms and conditions carefully before using the Website, since by entering our Site you confirm your understanding and understanding of them, so if you do not accept these terms and conditions of use, you will not be able to use this Site.

Through the website, a digital environment in which customers and users concur, is made available, even where products are offered, with the possibility of purchase. The site can be operated without the need to create a registration or account. Optionally, people who want to benefit from our newsletters and other services can register and create an account, which is done by filling out the registration form, following the steps described there. The condition of client implies the acceptance of the terms and conditions of use. Once the registration form is completed, the client will create an access password, the client will be solely responsible for keeping the password provided as well as other secure account identifiers; The account holder is fully responsible for all activities that occur under his password or account, so you must notify Marketing Olfactory Aromas about any unauthorized use of your password or account. Aromas Olfactory Marketing is in no way responsible, direct or indirect, for any loss or damage of any kind incurred as a result of failure to comply with this condition.

In order to use the site, you must be at least 18 years of age. If fraudulent and / or malicious use is verified or suspected and / or contrary to these Terms and Conditions and / or contrary to good faith, Marketing Olfactory Aromas will have the final right to terminate the relationship with you, to cancel the accounts and even judicially collaborate to prosecute the offenders. By accepting these terms and conditions, we grant you a non-transferable and revocable license to use our Site, under the terms and conditions described and accepted, for the purpose of purchasing items and supplies offered on our page.

The commercial use or the name of third parties are prohibited, except as expressly allowed by Marketing Olfactory Aromas previously, any violation of these terms and conditions will lead to the immediate revocation of the license granted in this section, without prior notice.
Certain services and the features related to them, which may be available on the site may require registration or subscription, if you decide to register or subscribe to any of these services or related functions, you agree to provide accurate and up-to-date information about yourself.


During the registration process, you can optionally accept receiving promotional emails from the site, however, you can choose not to receive such promotional emails just by clicking on the link at the bottom of any of those promotional emails. The foregoing in accordance with the federal Consumer Protection Law, as well as the Agreement establishing the rules of operation and functioning of the Public Registry of Consumers.


Any communication that you send to the website, including but not limited to, questions, criticisms, comments, suggestions, will become our sole and exclusive property and will not be returned, unless there is a court order. Likewise, when you send comments or criticisms to the site, you also grant us the right to use the name you send, within the framework of said review, comment, or any other content and, finally, it should be mentioned that, you should not use an address of fake email, that is, taking an identity that does not belong to you.

Likewise, they will be our property and will not be returned unless there is a court order, the data that clients send to the aforementioned website, to register various accounts in order to be benefited with the promotions of new clients, said accounts will be canceled and discharged. cancel immediately, any benefit or promotion that has been tried to redeem will be canceled and the customer who has tried to obtain the benefit, the license that was granted at the time of subscription may be revoked, proceeding to cancel any order of products that he had made , without any kind of responsibility on our part.


In the rare case that there is any detail with your order in, you must contact us and the client will be informed of the reason why it was not possible to process an order, restoring any amount charged to the client, leaving Of course, in this process, additional information can be requested to complete the reimbursement process.
Likewise, it refers that all the products and supplies offered on the site, are subject to availability and are offered to our customers while stocks last, so it may be the case that the same product can be purchased by several clients at the same time and at the end of the sale process it turns out that the product is no longer available, even though it continues to appear on the website, in which case the client will be informed of such situation proceeding to the reimbursement of any amount paid for the product purchased if applicable or you will be notified of the impossibility of processing the purchase order.

If derived from some of the assumptions contemplated in this section, or from other circumstances, we had to reimburse the client some amount of money, this reimbursement with the prior consent of the client may also be made by means of an electronic coupon for the total amount to be reimbursed, with which the customer may purchase products without category restriction or minimum purchase, this coupon will be valid for 6 months, if during this period the customer does not make use of it, they will be canceled.

The refund of a purchase order will be made through the payment method they used when making the purchase, they can also choose a refund through a coupon, the refund does not apply to cash payments through Oxxo. Some products offered on the website, may be subject in addition to these terms and conditions, to particular conditions of sale, which may be consulted by the client together with the description of the product, it is necessary that All clients verify the particular conditions of sale of these products, before making their purchase, in order to make sure of the terms, conditions and restrictions that in their case may apply in a particular way.
Before purchasing the product, the client must accept the particular conditions of sale, being the case that these general terms and conditions may be added, limited or modified depending on the corresponding particular conditions of sale of the product in question, In case of conflict or contradiction in these terms and conditions and the particular conditions of sale, the latter will prevail over the former, consequently the client must read carefully, in addition to these terms and conditions, the particular conditions of sale, the Which will be understood as accepted at the time the customer proceeds to purchase the product.

All sales offers, communications, requests for information, among others, are made through the site and official sites such as Facebook, Instagram, LinkedIn and Pinterest. Aromas Olfactory Marketing will not be responsible for communications sent outside of this site, nor will it be responsible for cash deposits, transfers or payments by credit cards that customers make to accounts other than those authorized in the purchase of products, referring that Deposit requests are never made to private accounts.


Aromas Olfactory Marketing reserves the right to modify these Complementary Terms and Policies at any time, by publishing the corresponding modification on the Site at least 30 (thirty) calendar days in advance of the effective date of the modification.


Olfactory Marketing Aromas has its operations center in Chihuahua, Chihuahua, Mexico.
If you have any questions about these Terms, as well as the Complementary Policies that govern the Site, you can contact Marketing Olfativo Aromas through the email


For everything related to the interpretation and compliance with these Terms, Aromas Olfactory Marketing and the User expressly submit to the laws and competent courts of Chihuahua, Chihuahua, Mexico, renouncing for any purpose any other jurisdiction than by reason of their domiciles. present or future or for any other cause may correspond to them.


The data provided by the client is protected according to our privacy policy, published at

bottom of page